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Most Popular Articles

  • Why is my tracking information not showing?
  • What do I do if my box has been returned?
  • What happens if my package is lost or stolen?
  • Can I ship the first box in a gift subscription to myself or a different address?
  • Can I change the shipping address on my subscription?
  • Can I pause or skip my monthly subscription shipments?
  • When does my monthly subscription ship?
  • Do you accept returns?
  • Where does Vellabox ship?
  • Can I get a replacement for broken or damaged products?

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