Issues regarding shipping

When will I receive my first box?
We ship on the 5th of any given month all the way until the 25th of that month. After that, all orders placed will be held and will be shipped out with our ...
Fri, Jan 11, 2019 at 9:07 AM
Can I send the 1st box of a gift subscription to a different address?
Yes, absolutely!  If you'd like to deliver the first box of a gift subscription in person, we now have a way to do exactly that!  Proceed with ...
Mon, Jan 14, 2019 at 5:50 AM
Is Vellabox available outside the US?
At this time we do not ship outside of the US, but we have plans for expansion in the near future.
Thu, Dec 13, 2018 at 1:42 PM
My Vellabox was Marked as Delivered, but I Haven't Received it.
It’s possible that USPS marked your box as delivered a bit too early. If it’s been 3 business days or more since false delivery, let us know so we can take ...
Fri, Jan 11, 2019 at 4:45 AM

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