How does a Vellabox membership work?

We make your experience pretty easy! Once you subscribe, candles handpicked by our Candle Curator will be delivered to your door every month with a special treat inside. You can subscribe on a 3-month, 6-month or 12-month basis, and receive a "pay in full" discount - or you can subscribe to our monthly program. On our monthly plan, your membership will renew each month (on the 1st) until you cancel. If you need to take a break from your boxes, you can pause your subscription for up to 6 months, or ask our support team to send your boxes to friends as gifts!

The first box in your subscription will either ship immediately, or we can ship at a later date; just enter in your specific request during checkout or chat with our support team! 

Your second box and beyond will ship with our monthly bulk shipment on/around the 5th of each month, and arrive mid-month every month after that :)

Special gift and shipping options are available at checkout, or at any time if you simply contact our support team at Welcome to the Vellabox community, we're so glad to have you!

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us