How does a Vellabox membership work?
We make your experience pretty easy! Once you subscribe, candles handpicked by our Candle Curator will be delivered to your door every month with a special treat inside. You can subscribe on a 3-month, 6-month or 12-month basis, and receive a "pay in full" discount - or you can subscribe to our monthly program. On our monthly plan, your membership will renew each month (on the 1st) until you cancel. If you need to take a break from your boxes, you can pause your subscription for up to 6 months, or ask our support team to send your boxes to friends as gifts!
The first box in your subscription will either ship immediately, or we can ship at a later date; just enter in your specific request during checkout or chat with our support team!
Your second box and beyond will ship with our monthly bulk shipment on/around the 5th of each month, and arrive mid-month every month after that :)
Special gift and shipping options are available at checkout, or at any time if you simply contact our support team at firstname.lastname@example.org. Welcome to the Vellabox community, we're so glad to have you!