Can I cancel my Prepaid Subscription?

If a box hasn’t shipped out yet we can certainly cancel the subscription and process a full refund. If a box has already shipped, you have 30 days from your first shipment to cancel your prepaid subscription and receive a refund minus the charge for that first box that we shipped out. Unfortunately we cannot cancel a prepaid subscription after this point, but we can always change the shipping address for you if you’d like to gift the candles to someone else! 

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