My Vellabox was Marked as Delivered, but I Haven't Received it.

It’s possible that USPS marked your box as delivered a bit too early, and it will still show up in a day or two. If you want to be more sure, please contact your local post office to locate it. 

If it’s been 4-5 business days or more since the false delivery, please file a claim at File a Claim | USPS. After that, just contact our support team and we can help get this taken care of for you!